4 to 7 business days *weekends not included
YOUR PURCHASE IS BACKED BY AN INDUSTRY LEADING WARRANTYThe 365 part
All Chrome footwear and apparel is warrantied against defects in materials and workmanship FOR 365 DAYS from the date of original purchase. We will cover the cost to repair or replace, at our discretion, any item that is found to be defective in materials or workmanship.
This limited warranty does not cover modified products or damage caused by improper care, abuse, accident or the natural breakdown of materials over time as a result of reasonable wear and tear.
This limited warranty goes into effect on the original date of purchase and applies only to the original owner.
All Chrome bags carry a LIFETIME GUARANTEE to be free of defects in materials and workmanship. This limited warranty does not cover modified products or damage caused by improper care, abuse, accident or the natural breakdown of materials over time as a result of reasonable wear and tear.
We will cover the cost to repair or replace, at our discretion, any item that is found to be defective in materials or workmanship.
This limited warranty goes into effect from the original date of purchase and applies to the original owner. Any damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses are not covered.
Each of our Chrome Hubs has a custom bag sewer who can make warranty and non-warranty repairs to Chrome bags. Additionally, if you bring your bag in to get repaired at a Hub, we'll give you a loaner bag to use until repairs are complete on your trusty sidekick. (Please note that we are only able to offer loaner bags to customers who personally bring their bags in for repairs at our hubs.)Reflective components
Please note that the reflectivity of the reflective components in our bags and clothing may diminish over time and is not covered under this limited warranty.Accessories
Please note that Chrome's limited warranty covers footwear, apparel and bags. Accessory items (including, but not limited to, key chains, phone pouches, wallets, utility pouches, belts, water bottles and bike locks) are not covered under this limited warranty.
Defective sewing/stitching, defective zippers, defective attachment hardware, defective clips and Velcro-style hook and loop issues under 2 years old.Examples of Wear and Tear That Are Not Covered
Reasonable wear and tear such as rips, tears, peels, and fading. Zippers that have broken due to misuse or accidents. Worn areas, including pilling, due to abrasion. Rusted buckles and issues with straps due to rusted buckles. Worn Velcro-style hook and loop over 2 years old is considered wear and tear, but we may be able to give you recommendations on where/how to get it replaced.File a Warranty Claim Find a Hub Near You