Our Guarantee

At Chrome, we know you work hard and play hard, which is why we create our gear to work as hard as you do. Our products are intentionally designed to give you the functionality and durability you need. All Chrome Bags carry a lifetime warranty and all footwear and apparel carry a one-year warranty for any material or workmanship defects.

How to Submit a Claim:

• Collect photos of the entire front and back of the item and detailed shots of the issue
• Take a photo of the product code label; you can find those labels as listed:


• BAGS: grey/white tag inside main compartment
• APPAREL: black/white tag with product info
• FOOTWEAR: tag inside the tongue


• Find your proof of purchase. Note, apparel and footwear claims without a receipt will not be accepted.

We kindly ask for 5 business days to review your claim. Our team will contact you to request additional details, photos, and proof of purchase.
If you're ready, hit the button below to get started.