Free ground delivery on orders over $75, $7.50 shipping on orders under $75 for domestic US orders.
4 to 7 business days *weekends not included
What is your returns policy?
You can return any product you receive from Chrome within 30 days of receipt, as long as the item is is not marked final sale, unused and unwashed. For more details, see the Returns & Exchanges section of our Shipping Overview.
Extended Holiday Return Policy: Purchases made between November 23rd 2018 - December 25th 2018 may be returned or exchanged through January 24th 2019. Our standard return policy will apply to all purchases made beginning December 26th.
What's the return policy on items marked FINAL SALE?
All sales of gift cards and items marked as Final Sale are final. Final Sale items cannot be returned for a refund or credit, or exchanged. If you attempt to return a final sale item purchased on chromeindustries.com, you will not receive a refund and the item will be mailed back to you.
I do not like the product I ordered, what can I do?
How do I return a product?
You can return any product you receive from Chrome within 30 days of receipt, as long as the item is unused and unwashed. For more details, see the Returns & Exchanges section of our Shipping Overview. For international orders, we use an international sales partner and fulfillment provider, ‘Global-e’, to handle orders outside the United States. Please visit Global-e's customer support.
I want to return a product, but I don’t have the original packaging?
How do I exchange for a different size or color exchange?
Unfortunately, because we offer free ground shipping on all US orders, Chrome can’t accept exchanges. Instead of an exchange, please return your existing item and place a new order on our website. You’ll get your new gear faster and have a better chance of the product you want being in-stock!