We are unable to change your order. Once confirmed, your order is packaged for shipping as quickly as possible.

Feel free to reach out - we may be able to cancel the order. From there you would be welcome to set up a new order!

Please reach out to our Gear Fitters with your order number if you have any questions.

Promotion codes are entered in the right side-bar when viewing the Cart. If you are at the checkout step and entering payment information, you have gone one step too far.

Promotion codes will not combine with other offers or apply during site wide sale periods.

The most common reason customers don't receive messages is due to spam filters or misspelling of the email address at checkout.

Feel free to reach out to our Gear Fitters for assistance.

For international orders, we use an international sales partner and fulfillment provider, ‘Global-e’, to handle orders outside the United States. Please visit Global-e's customer support.