logo
logo
<
FREE GROUND SHIPPING ON ALL US ORDERS
>
Please Select a Country
  • Which size should I order?

    Each product page has specific sizing information available by scrolling down and selecting SPECS or SIZE GUIDE.

    You can also hit up our Gear Fitters for size advice or fit information.

  • Can CHROME make me a custom bag?

    Our Custom Bag Makers currently customize three bags and a few accessories in our Chrome HUBs.

    CHROME CUSTOMS?

    We customize the Barrage Cargo backpack, the Citizen and Mini-Metro messenger bag. At this time, we only offer custom bags in our Chrome HUBs, but you can arrange an order via phone or email.

    You can choose your own colors of each bag panel for an additional $20-40. For the messenger bags you can also choose the buckle color and either left or right shoulder fit. You can also provide your own materials for an additional salvage charge of at least $40. We also add patches!

    Need some ideas or reference? Check out the website HERE or our hashtag on Instagram #chromecustoms.

    HOW TO ORDER**

    Call your closest hub and have a conversation with one of our awesome Custom Bag Makers. They can answer your specific questions, tell you what colors they have available and send you the order sheet so you have an idea of the bag making process.

    Choose the closest Hub to you to save on shipping times. FIND YOUR CLOSEST CHROME HUB HERE.

    *Custom Bags are final sale and are not returnable. Ask your Bag Maker about wait times which do not include shipping. We cannot expedite any orders. Your bag order will be completed in the order in which it was received.

    **Our retail HUBs are temporarily closed. As a result of these changes we’ll be temporarily suspending our customs, warranties and repairs program. Follow @chrome_industries on Instagram to stay up to date.

  • Can CHROME customize, change, or add something to the bag that I own?

    If you already own a CHROME bag and are interested in personalizing it, hit up the nearest HUB location. Our HUB teams would be happy to consult with you on what is possible.

    Call your closest HUB and have a conversation with one of our awesome Custom Bag Makers.** They can answer your specific questions about what's possible.

    Choose the closest Hub to you to save on shipping times. FIND YOUR CLOSEST CHROME HUB HERE.

    **Our retail HUBs are temporarily closed. As a result of these changes we’ll be temporarily suspending our customs, warranties and repairs program. Follow @chrome_industries on Instagram to stay up to date.

  • How can I get a right shoulder messenger bag?

    At each of our Chrome HUBs, you can create a custom Citizen or Mini Metro with a right shoulder option.

    HOW TO ORDER**

    Call your closest HUB and have a conversation with one of our awesome Custom Bag Makers. They can answer your specific questions, tell you what colors they have available and send you the order sheet so you have an idea of the bag making process.

    Choose the closest HUB to you to save on shipping times. FIND YOUR CLOSEST CHROME HUB HERE.

    *Custom Bags are final sale and are not returnable. Ask your Bag Maker about wait times which do not include shipping. We cannot expedite any orders. Your bag order will be completed in the order in which it was received.

    **Our retail HUBs are temporarily closed. As a result of these changes we’ll be temporarily suspending our customs, warranties and repairs program. Follow @chrome_industries on Instagram to stay up to date.

  • Do you honor price adjustments?

    Chrome will honor price adjustments under these terms:

    If an item you bought on chromeindustries.com goes on sale within 5 days of purchase, we will refund the price difference to the original form of payment or with credit. Price adjustments do not stack with select promotional codes - we will provide a partial refund. A receipt must be present to honor a price adjustment. Any price adjustments to Final Sale prices cannot be returned.

  • I am interested in having my event sponsored by Chrome.

    Please fill out our Contact Us form detailing your event. Chrome receives a high volume of sponsorship requests and proposals so please do not be disappointed if we are unable to help.