Chrome Industries
Jul 20, 2016 When we started building local Chrome Hubs in cities all over the US we didn’t want to just build stores, we wanted to build community. Each of our hubs have their own spin on how they interact with local culture. We’re super hype on the MPLS Music Series that turns our Minneapolis Hub into an […]
Jul 12, 2016 Chrome was born on a bike. When our MPLS Hub wanted to hold a bike polo exhibition out front during the extra-rad Minneapolis Open Streets event there was only one answer: Hell Yeah! In case you’re not hip to it, Open Streets is an initiative to close some of the main roads in Minneapolis to […]
Nov 19, 2014 Photography by Heather Byington After we spent a week and a half of getting settled into our new Chrome MPLS HUB, we sent out word to the locals that it was time to christen our new spot with a party … a party that would leave eyes crossed and ears ringing. We knew we had […]
Nov 19, 2014 NAME: Rachel Dye INSTAGRAM: @threadsntreadsmpls (photo credit to Lucas Winzenburg @bunyanvelo) HOMETOWN: Born in Midland, TX, moved to Farmington, MN in the early 90’s, been residing in Minneapolis since 2007. SIDE GIG(s): Bartender at Town Hall Brewery, owner/operator of Drifter Caps, and a seasonal winter job working for the Upper Midwest Alt Series, through USASA (United […]
Our fulfillment center is open Monday-Friday 8AM - 5PM Pacific
A summary of United States shipping options appears below:
Most orders, incl. express orders, ship within 3 business days. Please note, domestic express shipping is currently not available. Should an unforeseen delay occur, you will be notified as soon as possible..
Please note:
You can return your purchase for a refund, provided it is within 30 days of purchase and the item is like-new* and in original packaging.
* "like-new" condition is unwashed and unworn. We recommend keeping original packaging while you decide about the product.
For orders shipped within US:
Visit our RETURN PORTAL.
For orders shipped outside the US:
We use Global-e, a sales and fulfillment provider for all international orders. For all returns outside the United States, please visit Global-e’s RETURN PORTAL.
Please note, international customers are responsible for return shipping costs to our warehouse in the United States. You can use the Global-e return portal to create a DHL Express return shipping label - the shipping cost will be deducted from your refund. Alternatively, you can use your own shipping method.
We want you to be happy with your new CHROME gear!
Within 30 days you can return your purchase from chromeindustries.com in like-new* condition with original packaging.
Once we receive your return, it can take 10-12 business days for our warehouse to process your refund. We'll send a confirmation via email when your return has been refunded to the original payment method.
- Returns not accepted on items marked Final Sale (marked as Final Sale and with prices ending in .97).
- Please note that shipping costs are not refunded.
- Gifts can be refunded to the original purchaser only.
- Chromeindustries.com is unable process returns of items purchased in-HUB or at another online retailer or stores.
* "like-new" condition is unwashed and unworn. We recommend keeping original packaging while you decide about the product.
EXCHANGES:
CHROME has a return and re-order policy and does not offer direct exchanges. Your original payment method will be refunded once the warehouse receives and processes your return. Feel free to place a new order whenever you’d like!
If you have any special discounts on your order, don’t hesitate to send us an email using support@chromeindustries.com so we can help you with your return and reorder.
Still have questions? Email support@chromeindustries.com
