Chrome Industries
Our latest news, events, and editorial coverage of all things Chrome.
Jan 10, 2022 Why is reflective gear so important? Visibility is essential when you’re out and about on your bike, especially if it’s before dawn or after dusk. Studies show that having the right gear can significantly reduce the odds of an accident. Studies have also shown cyclists often overestimate how visible they are to drivers, so it’s...
Explore the StoryDec 21, 2021 We’re pumped to announce our limited-edition Salvage Collection has hit the shelves. And by limited edition, we mean super limited (as in, we made less than 50 of each bag). If salvage is your thing, or you just want an original bag that’s truly one of a kind, grab yours quick before they’re gone. So...
Dec 7, 2021 Looking for a functional bag that’s made to stand up to your daily grind? Our messenger bags come in a range of styles, so you can choose whichever one fits your lifestyle. From ergonomic shoulder straps to convenient laptop sleeves, our messenger bags pack plenty of functionality into an ultra-durable design that will last for...
Nov 29, 2021 We're giving back for Giving Tuesday, one Citizen bag at a time. Through our Citizen Chrome program, we donate 2% of all Citizen Messenger Bag sales, and this season's donations are going to Trips for Kids.
Nov 19, 2021 Chrome was founded on a built twice, buy once philosophy, making durable products built to last a lifetime. From the time we salvaged a seatbelt buckle out of a junkyard car to make our first bag 26 years ago, we've continued to find ways to reuse and repurpose extra materials to ensure minimal waste in...
Oct 5, 2021 Citizen Chrome Grant #005 is awarded to Black Girls Skate (BGS), a non-profit committed to creating equity, visibility and safety for skaters who identify as Womxn, Non-binary, Trans AND Black, African, or Of Color ...
Sep 14, 2021 In 2007, Chrome released its first pair of shoes, the Chrome Milo. Built with the same durable Cordura nylon as our messenger bags and combined with the technique of vulcanization - a process in which the rubber is treated with high heat to ensure long lasting durability - Chrome footwear was built tough like...
Sep 9, 2021 We made our first Chrome shoe 12 years ago, building on our mission to make functional, durable gear that works on and off the bike. When we started making bags for bike messengers in Denver, in 1995, we had one very important goal in mind - make it...
Sep 1, 2021 PowerPlate: Power to the Pedal Whether you're cruising into work or crushing crosstown rides all day long, having the right footwear for the ride is crucial. With that in mind, we added a secret weapon to our shoes. Meet the PowerPlate Propulsion Shank: What does it do? More power to each pedal stroke Increases arch...
Aug 31, 2021 Tensile Ruckpack As one season ends, another begins. The end of summer signals temperatures cooling, the sun lazily rising, and the long nights ahead. The leaves are falling and we’re still moving. This fall / winter season we're gearing up for what's coming next - new designs, materials, and colors - oh my! Our small...
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Most orders ship within 3 business days. Should an unforeseen delay occur, you will be notified as soon as possible.
Please note:
You can return your purchase for a refund, provided it is within 30 days of purchase and the item is like-new* and in original packaging.
* "like-new" condition is unwashed and unworn. We recommend keeping original packaging while you decide about the product.
For orders shipped within US:
Visit our RETURN PORTAL.
For orders shipped outside the US:
We use Global-e, a sales and fulfillment provider for all international orders. For all returns outside the United States, please visit Global-e’s RETURN PORTAL.
Please note, international customers are responsible for return shipping costs to our warehouse in the United States. You can use the Global-e return portal to create a DHL Express return shipping label - the shipping cost will be deducted from your refund. Alternatively, you can use your own shipping method.
We want you to be happy with your new CHROME gear!
Within 30 days you can return your purchase from chromeindustries.com in like-new* condition with original packaging.
Once we receive your return, it can take 10-12 business days for our warehouse to process your refund. We'll send a confirmation via email when your return has been refunded to the original payment method.
- Returns not accepted on items marked Final Sale (marked as Final Sale and with prices ending in .97).
- Please note that shipping costs are not refunded.
- Gifts can be refunded to the original purchaser only.
- Chromeindustries.com is unable process returns of items purchased in-HUB or at another online retailer or stores.
* "like-new" condition is unwashed and unworn. We recommend keeping original packaging while you decide about the product.
EXCHANGES:
CHROME has a return and re-order policy and does not offer direct exchanges. Your original payment method will be refunded once the warehouse receives and processes your return. Feel free to place a new order whenever you’d like!
If you have any special discounts on your order, don’t hesitate to send us an email using support@chromeindustries.com so we can help you with your return and reorder.
Still have questions? Email support@chromeindustries.com
