Chrome Industries
Our latest news, events, and editorial coverage of all things Chrome.
Feb 25, 2019 Meet the Maker: Koko Custom Sewer at Chrome Brooklyn Making things is in our DNA at Chrome. We began as a couple folks in a garage with a single industrial sewing machine making bags for our messenger friends. Now, almost 25 years later, we keep a connection to that creative spirit by staffing every … Continued
Explore the StoryApr 16, 2019 Meet the Maker: Alex Custom Bagmaker at Chrome Chicago Making things is in our DNA at Chrome. We began as a couple folks in a garage with a single industrial sewing machine making bags for our messenger friends. Now, almost 25 years later, we keep a connection to that creative spirit by staffing every one … Continued
Apr 11, 2019 Mission Crit 2019: The Coveted Jersey Returns It’s that time of year again: race season. We’re kicking it off with a bang this year at one of our favorite crit races in the world – Mission Crit. First, on Friday evening we’ll be hosting the Shadow Elite Bikes W/T/F/Nonbinary Crit Chat & Social at our … Continued
Apr 1, 2019 Sense & Shibuya Signature Citizen: Rays of Hope for the City Both Yoshinori “Sense” Sakamaki and Tadaomi Shibuya have been bringing their kinetic styles to galleries across the globe since the early 2000s. Their first collaborative piece together is this design for our legendary Citizen bag. Sense and Shibuya call the design “Rays of Hope … Continued
Mar 27, 2019 #RadWomenRadWork: Brooklyn Panel Podcast On March 22nd we hosted our first national #RadWomenRadWork events in all of our hubs. Featuring food from local women-owned and operated restaurants, plenty of wine and some great conversation, all of our #RadWomenRadWork events brought together women of all ages from the community to connect and check out the latest … Continued
Mar 4, 2019 Behind the Design: Chrome DKLEIN In the latest episode of his weekly video blog, DKLEIN brings us behind the scenes. Meet him the studio where he did the design work for our new collab collection and discusses the inspiration and function of each of the pieces. DKLEIN gets in depth on everything from why he … Continued
Feb 25, 2019 ©Daido Moriyama – Self Portrait Streets of Chrome: 10 Legendary Street Photographers You Should Know When we first launched #streetsofchrome, we wanted to find a way to bring together a community of people we saw out there on the city streets, taking in the world around them and turning it into something more – a … Continued
Nov 27, 2018 Meet The Modal Collection Drawing from the elegant efficiency of origami and the unstoppable energy of the urban landscape – we designed the five unique silhouettes of the Modal Collection to transform to meet the needs of a full day out in the city. Built from a handpicked, heathered poly/nylon twill fabric – Modal … Continued
Nov 26, 2018 CHROME PDX HUB PATCHED IN PARTY “These go to 11”. Backyard Blam is at it again, this time with a benefit concert for Dirty Needle Embroidery. We kicked things off around 6 o’clock and didn’t wrap things up until well after midnight. With more beer than we knew what to do with and musical performances … Continued
Nov 7, 2018 The Avail Backpack: The Most Comfortable Pack You’ll Ever Wear Throughout our almost 25-year history of designing bags, we’ve always kept an eye on how to improve the way people carry their gear through the city. Whether it’s bringing industrial fabrication techniques to our ultra-durable messengers or radiofrequency pattern welding to our lightweight, waterproof Urban … Continued
Our fulfillment center is open Monday-Friday 8AM - 5PM Pacific time
a summary of shipping options appears below:
Most in stock items ship within 24 hours of ordering during business days, however some orders may take up to 48 hours to process. Should an item be back ordered, or an unforeseen delay occur, you will be notified as soon as possible.
We get it. Returns happen. You can return your purchase for a refund, provided it is within 30 days of purchase and the item is as new* and in original packaging.
For orders shipped within US:
For orders shipped outside the US:
*"As new" condition for Chrome is unwashed and unworn. We strongly recommend you store your item in its original packaging while you make a decision about the product.
Request a ReturnIf you are not 100% satisfied with your purchase you can return it for a refund, provided it is within 30 days of receipt of your order and the item is as new* and in the original packaging. Online returns are only accepted for items purchased directly from chromeindustries.com. If you purchased your item from our HUBs or one of Chrome's retail partners please contact them directly to arrange for an exchange or refund.
Extended Holiday Return Policy: Purchases made between November 23th 2018 - December 25th 2018 may be returned or exchanged through January 24th 2019. Our standard return policy will apply to all purchases made beginning December 26th.
Gifts can be refunded to the original purchaser only.
Returns not accepted on Final Sale or prices ending in .97.
Chrome is unable to refund postage on expedited or international shipping. Any return delivery disputes must be accompanied by proof of delivery. Chrome is not responsible for lost or misdirected packages.
An approved RMA number must accompany your return.
When Chrome receives your return, we will aim to process it within 10-12 business days or less.
For international returns: Chrome will not accept customs charges incurred when returning items. All packages must be marked, "Goods Returned Under Warranty."
Still have questions? Email support@chromeindustries.com
* "As new" condition for Chrome items is unwashed and unworn. Chrome strongly recommends you store your item in its original packaging while you make a decision about the product.
