Chrome Industries
Our latest news, events, and editorial coverage of all things Chrome.
Jun 6, 2019 OUR PINKEST VOLCAN, a limited edition collaboration with Portland homies Voodoo Doughnuts. What happens when a bag maker gets together with a donut maker? You get a pink day pack with an iconic donut doll on it! Our limited edition Voodoo X Chrome Volcan resists everything from street scrapes to bubblegum frosting. Check the video … Continued
Explore the StoryMay 28, 2019 DUSTIN KLEIN hooked our homies at the Athletic up with a new pair of DKlein 5 Pocket pants. Only problem? They needed a good hem. No problem with our Portland hub nearby. Check the video below for Dustin’s latest adventure.. in pant hemming. Need your Chrome pants or shorts hemmed? Visit a HUB for a … Continued
May 6, 2019 MISSION CRITICAL CRITERIUM TIPS: 7 PRE-RACE ESSENTIALS The collective wisdom of Shadow Elite Racing as told by Becca BookPhotos by Lydia Kentowski Race day is finally here! You have worked HARD for this, and now it’s finally time to strut your stuff. Eat for sustained shredding Have a light breakfast, but eat something sustaining. Try to eat something … Continued
Apr 29, 2019 Is Your Race Worthy of the Coveted Jersey? Since 2011, the Chrome Coveted Jersey has been the stuff of legend. Whether it’s an international crit qualifier or a tricycle race in the parking lot, we pick a select few races every year to bestow our Coveted Jerseys as prizes to the most bad ass racers out there. … Continued
Apr 26, 2019 Race Recap: Mission Crit We had an amazing time at Mission Crit. We watched some nailbiter finishes, unveiled the newest design of the legendary Chrome Coveted Jersey and handed out foam middle fingers (and a few high fives to go with!) Stefan Schäfer took the win in the Men’s Finale for the second year in … Continued
Apr 24, 2019 Mission Critical Criterium Tips: 7 Pre-Race Essentials The collective wisdom of Shadow Elite Racing as told by Becca Book Last weekend was Mission Crit, which for many folks marks the beginning of race season. On top of that, the WTF race was billed as the feature event this year, which for even more of us marks … Continued
Apr 16, 2019 Meet the Maker: Alex Custom Bagmaker at Chrome Chicago Making things is in our DNA at Chrome. We began as a couple folks in a garage with a single industrial sewing machine making bags for our messenger friends. Now, almost 25 years later, we keep a connection to that creative spirit by staffing every one … Continued
Apr 11, 2019 Mission Crit 2019: The Coveted Jersey Returns It’s that time of year again: race season. We’re kicking it off with a bang this year at one of our favorite crit races in the world – Mission Crit. First, on Friday evening we’ll be hosting the Shadow Elite Bikes W/T/F/Nonbinary Crit Chat & Social at our … Continued
Apr 1, 2019 Sense & Shibuya Signature Citizen: Rays of Hope for the City Both Yoshinori “Sense” Sakamaki and Tadaomi Shibuya have been bringing their kinetic styles to galleries across the globe since the early 2000s. Their first collaborative piece together is this design for our legendary Citizen bag. Sense and Shibuya call the design “Rays of Hope … Continued
Mar 27, 2019 #RadWomenRadWork: Brooklyn Panel Podcast On March 22nd we hosted our first national #RadWomenRadWork events in all of our hubs. Featuring food from local women-owned and operated restaurants, plenty of wine and some great conversation, all of our #RadWomenRadWork events brought together women of all ages from the community to connect and check out the latest … Continued
Our fulfillment center is open Monday-Friday 8AM - 5PM Pacific time
a summary of shipping options appears below:
Most in stock items ship within 24 hours of ordering during business days, however some orders may take up to 48 hours to process. Should an item be back ordered, or an unforeseen delay occur, you will be notified as soon as possible.
We get it. Returns happen. You can return your purchase for a refund, provided it is within 30 days of purchase and the item is as new* and in original packaging.
For orders shipped within US:
For orders shipped outside the US:
*"As new" condition for Chrome is unwashed and unworn. We strongly recommend you store your item in its original packaging while you make a decision about the product.
If you are not 100% satisfied with your purchase you can return it for a refund, provided it is within 30 days of receipt of your order and the item is as new* and in the original packaging. Online returns are only accepted for items purchased directly from chromeindustries.com. If you purchased your item from our HUBs or one of Chrome's retail partners please contact them directly to arrange for an exchange or refund.
Gifts can be refunded to the original purchaser only.
Returns not accepted on Final Sale or prices ending in .97.
Chrome is unable to refund postage on expedited or international shipping. Any return delivery disputes must be accompanied by proof of delivery. Chrome is not responsible for lost or misdirected packages.
An approved UPS shipping label must accompany your return.
When Chrome receives your return, we will aim to process it within 10-12 business days or less.
For international returns: Chrome will not accept customs charges incurred when returning items. All packages must be marked, "Goods Returned Under Warranty."
Exchange Policy: Chrome Industries has a return and re-order policy, we do not process direct exchanges. In order to return an item, you can generate a pre-paid UPS shipping label through the link below to use in order to send your product back free of charge. Your payment method will be refunded once the warehouse receives and processes your return. You may reorder at any time as these are two separate transactions."
Still have questions? Email support@chromeindustries.com
* "As new" condition for Chrome items is unwashed and unworn. Chrome strongly recommends you store your item in its original packaging while you make a decision about the product.
