Free ground delivery on orders over $75, $7.50 shipping on orders under $75 for domestic US orders.
Chrome gear has always been built for the road ahead. With the Treadwell Collection we wanted to take it a little further. Built from super-tough 1680d ballistic nylon, Treadwell bags are engineered to stand up to the rigors of travel while keeping you looking fresh. With multiple carry styles for each silhouette and integrated, tech-friendly pockets, the Treadwell collection is ideally suited to taking care of business, whether you’re headed across town or across the pond.
Keeping your gear close at hand is crucial when you're cruising. The Juno's zippered front pockets and soft-lined quick access tech pocket keep everything within reach. The five-bar seatbelt webbing handles and detachable carry strap can take a lot of abuse no matter how you want to lug your gear and an add-on stabilizer strap makes hopping on a bike, scooter or skateboard a cinch.
Versatility is the name of the game with the Vega Transit Brief. With hide-away backpack straps for when the going gets tough, a detachable shoulder strap and a rugged briefcase-style handle, the Vega is built to accommodate any style of travel. It’s got tons of interior org, a dedicated, padded laptop compartment and a pass-thru trolley slot that fits over most rolling luggage handles. The Vega is the most badass brief out there. Hands down.
At Chrome, we’re no strangers to building backpacks. The Hightower’s low profile silhouette is specifically engineered to hold a ton of gear while still fitting in overhead compartments or under airline seats. With dedicated, soft-lined tablet and laptop pockets and enough interior org to keep everything sorted, the Hightower is the ultimate tech-friendly travel companion.
Say hello to our little friend. Just like its namesake, the Kilo is meant to be stashed away until needed. With a rugged see-thru panel, a couple of interior org pockets and two separate hang straps, the Kilo is the most kick-ass dopp kit you're likely to find.
Shipping and Returns
Our fulfillment center is open Monday-Friday 8AM - 5PM Pacific time
a summary of shipping options appears below:
Most in stock items ship within 24 hours of ordering during business days, however some orders may take up to 48 hours to process. Should an item be back ordered, or an unforeseen delay occur, you will be notified as soon as possible.
2 business days *weekends not included
Orders must be placed before noon Pacific Time.
Orders placed after this time will ship the following business day.
Arriving next business day *weekends not included
Orders must be placed before noon Pacific Time
Orders placed after this time will ship the following business day.
- We cannot deliver to PO Boxes
- All orders are subject to local sales tax
- Saturday delivery is not available
- APO Addresses can only be sent on a standard US Postal mail service and transit times may take longer than shown above
Chrome does not ship to all countries, but a vast majority of them including Canada and the following.
Countries we consider in the Central & South America Region, we ship to for $55 USD. These countries are Argentina, Bolivia, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, Falkland Islands, French Guiana, Guadeloupe, Guatemala, Guyana, Honduras, Haiti, Martinique, Mexico, Nicaragua, Panama, Peru, Paraguay, Suriname, El Salvador, Uruguay, and Venezuela.
Countries we consider in the European Region, we ship to for $65 USD. These countries are Albania, Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Israel, Isle of Man ($75), Italy, Netherlands, Norway, Poland, Portugal, and Sweden.
Countries we consider in the Asia/Australia Region, we ship to for $75 USD. These countries are Australia, China, Guam, Hong Kong SAR China, Japan, New Zealand, South Korea, Philippines, Singapore, and Taiwan.
No shipping On the following dates for 2019:
Memorial Day – Monday, May 27
Independence Day – Thursday, July 4
Labor Day – Monday, September 2
Thanksgiving Day – Thursday, November 28
Christmas Day – Wednesday, December 25
Returns and Exchanges
We get it. Returns happen. You can return your purchase for a refund, provided it is within 30 days of purchase and the item is as new* and in original packaging.
For orders shipped within US:
- Visit our online returns page.
- If your items are valid for a return, you will be able to print a UPS pre-paid shipping label.
- Pack your item/s in the original packaging or a similar sturdy box.
- Slap the shipping label on the box
- Mail the box at a UPS Access Point or schedule a free pickup at UPS.com
For orders shipped outside the US:
- We use an international sales partner and fulfillment provider, ‘Global-e’, to handle orders outside the United States for Austria and Israel. For all returns outside the United States, please visit Global-e’s customer support website. Customer Support
*"As new" condition for Chrome is unwashed and unworn. We strongly recommend you store your item in its original packaging while you make a decision about the product.
If you are not 100% satisfied with your purchase you can return it for a refund, provided it is within 30 days of receipt of your order and the item is as new* and in the original packaging. Online returns are only accepted for items purchased directly from chromeindustries.com. If you purchased your item from our HUBs or one of Chrome's retail partners please contact them directly to arrange for an exchange or refund.
Gifts can be refunded to the original purchaser only.
Returns not accepted on Final Sale or prices ending in .97.
Chrome is unable to refund postage on expedited or international shipping. Any return delivery disputes must be accompanied by proof of delivery. Chrome is not responsible for lost or misdirected packages.
An approved UPS shipping label must accompany your return.
When Chrome receives your return, we will aim to process it within 10-12 business days or less.
For international returns: Chrome will not accept customs charges incurred when returning items. All packages must be marked, "Goods Returned Under Warranty."
Exchange Policy: Chrome Industries has a return and re-order policy, we do not process direct exchanges. In order to return an item, you can generate a pre-paid UPS shipping label through the link below to use in order to send your product back free of charge. Your payment method will be refunded once the warehouse receives and processes your return. You may reorder at any time as these are two separate transactions."
Still have questions? Email firstname.lastname@example.org
* "As new" condition for Chrome items is unwashed and unworn. Chrome strongly recommends you store your item in its original packaging while you make a decision about the product.