365 TO LIFE WARRANTY

Your purchase is protected by one of the best warranties in the industry.

The 365 Part: All Chrome footwear and apparel is warranted against defects in materials and workmanship for 365 days from the date of purchase. We will repair or replace, free of charge, any item that is found to be defective in materials or workmanship. This does not cover reasonable wear and tear or abuse.

The Life Part: All Chrome bags carry a lifetime guarantee to be free of defects in materials and workmanship. This does not cover reasonable wear and tear or abuse. We will repair or replace, free of charge, any item that is found to be defective in materials or workmanship. The warranty goes into effect from the original date of purchase and applies to the original owner.

* All Reflective Camo bags are guaranteed for life for workmanship and manufacturing defects. Due to the unique nature of the reflective printed material, the reflectivity of the fabric can diminish over time and is not covered under warranty.

Submitting a claim

To submit a Product Warranty claim, log in below and fill out the form with details of your product issue and photos. Please allow 5 days for us to process your claim.

Covered: Defective sewing/stitching, defective zippers, attachment hardware, and/or clips.

Not Covered: Reasonable wear and tear such as rips, tears, peels, and fading. Modified products are void and not eligible for warranty.

You may be asked to provide your invoice, receipt or any other form that shows value of items to ensure you are credited correctly if we cannot repair or replace your product. Any item without receipt or proof of purchase will be credited in the form of a gift code at last sale price to your provided email address. Any gift codes offered for approved warranties will be given at retail price before tax.

Warranty Submission

  • (Shoes and Apparel only)

  • If you placed your order online through ChromeIndustries.com your Order Number will be on your order email in the both the subject line and body of the message.

Personal Info

Photos

  • Please provide a detailed description of the problem you're having with this product:

  • Please describe how you typically use this product

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