SHIPPING

We USE FEDERAL EXPRESS TO GET YOU YOUR PACKAGE ON TIME.
our fulfillment center is open Monday-Friday 8am - 5pm Pacific time.
A summary of shipping options appears below:

SERVICE to US to CANADA to EUROPE to ASIA/AUS/NZ
HOME DELIVERY Free Ground USPS /
Canadian Post (CA $25)
N/A N/A
2nd DAY FedEx ($25) N/A N/A N/A
OVERNIGHT FedEx ($45) N/A N/A N/A
INTERNATIONAL N/A N/A FedEx ($65) FedEx ($75)
MESSENGER
DELIVERY
$10
PDX, SF, CHI and NYC zipcodes*
N/A N/A N/A
IN-STORE
PICK UP
$0
PDX, SF, CHI and NYC only*
N/A N/A N/A

*Not all Zip codes are within our messenger delivery area

Most in stock items ship within 24 hours of ordering during business days, however some
orders may take up to 48 hours to process. Should an item be back ordered, or an
unforeseen delay occur, you will be notified as soon as possible.

HOME DELIVERY BACK TO CHART ↑

FREE ground on domestic U.S. orders
4 to 7 business days *weekends not included

EXPRESS 2-Day BACK TO CHART ↑

2 business days *weekends not included
Orders must be placed before noon Pacific Time.
Orders placed after this time will ship the following business day.

STANDARD OVERNIGHT BACK TO CHART ↑

Arriving next business day *weekends not included
Orders must be placed before noon Pacific Time
Orders placed after this time will ship the following business day.

Please note:
  • - We cannot deliver to PO Boxes
  • - All orders are subject to local sales tax
  • - All orders are sent via FedEx
  • - Saturday delivery is not available
  • - APO Addresses can only be sent on a standard US Postal mail service and transit times
    may take longer than shown above

INTERNATIONAL BACK TO CHART ↑

Chrome does not ship to all countries, but a vast majority of them.

Countries we consider to be in the European Region, we ship to for $65 USD. These countries
are Albania, Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France,
United Kingdom, Greece, Hungary, Ireland, Israel, Isle of Man, Italy, Netherlands, Norway,
Poland, Portugal, and Sweden.

Countries we consider to be in the Asia/Aus Region, we ship to for $75 USD. These countries
are China, Hong Kong SAR China, Japan, South Korea, Philippines, Singapore, and Taiwan.

MESSENGER DELIVERY BACK TO CHART ↑

$10.00
Available in select HUB cities only: Portland, San Francisco, New York, and Chicago
Orders must be placed before noon local time.

Please note:
  • - Messenger Delivery is not available on weekends or holidays
  • - Messenger Delivery is not available on sale/closeout items
  • - Item must be in-stock at our HUB in order to choose this option

IN-STORE PICKUP BACK TO CHART ↑

FREE
CURRENTLY UNAVAILABLE WHILE WE IMPROVE OUR SYSTEM
Available in select HUB cities only: Portland, San Francisco, New York, and Chicago
Orders must be placed before noon Pacific Time

Please note:
  • - In-store Pickup is not available on sale/closeout items
  • - Item must be in-stock at our HUB in order to choose this option

HOLIDAYS AND CLOSURES

NO SHIPPING On the following dates for 2013:

  • New Year’s Day 2013 – Tuesday, January 1
  • President's Day – Monday, February 18
  • Memorial Day – Monday, May 27
  • July 4th – Thursday, July 4
  • Labor Day – Monday, September 2
  • Thanksgiving – Thursday November 28 and Friday, November 29
  • Christmas Eve – Tuesday, December 24
  • Christmas Day – Wednesday, December 25
  • New Year’s Day 2014 – Wednesday, January 1