Review Details

Citizen Messenger Bag

Product Review (submitted on April 30, 2013):
First let me say that I live in Chicago and walk everywhere in the city. I was drawn to Chrome because how durable and weatherproof these bags are. Since I carry at least a 15in laptop, an 11in laptop, or an iPad around with me being secure in the rain was really important. I originally ordered the Mini Metro. The Chrome store here in Chicago sent a messenger with my bag to my downtown office and I had it within two hours of purchase. FOR FREE. Amazing. But, alas, the bag was a little tight with my 15 inch laptop and the other items I wanted to carry. After work I went to the Chrome store after work and exchanged the Mini Metro for a citizen which holds all of my items perfectly. The people at the store we friendly and attentive, it was all around a great experience.

I spent a few years working for Apple so customer service is something I am very critical of and my goodness did Chrome come through.