WORK AT CHROME

We're looking for people with passion. Those who want to make a difference. If your just looking for a job, Chrome is not the place for you.


Available positions:

→ Director of Retail
→ Graphic Designer



DIRECTOR OF RETAIL

Location: San Francisco, CA

About us

Since 1995 Chrome Industries has led the industry making useful, durable products for people who ride, work and live in the city. Rooted in urban bike culture, we’re committed to building bags, apparel and footwear that work in demanding urban conditions. Our headquarters is located in San Francisco, CA, and we have retail shops in San Francisco, Chicago, Portland and New York. We offer a creative, team-oriented work culture with deep connections to the cities in which we live.

The Retail Director is responsible for setting expectations and achieving seamless execution of store operations for our 6 HUB locations. This role monitors operations statistics and trends, provides coaching and direction to store teams to achieve company goals. Partnering with the Retail Operations Manager and the HUB Management team, the Retail Director achieves synergies through all sales channels to exceed today’s evolving customer expectations. Additionally, the Retail Director creates a culture of growth and development; driving individuals to higher levels of performance in order to fuel the future growth of the company.

In addition, Chrome shop familia are involved in community outreach, local guerrilla marketing, pre-release product testing and development, and throwing legendary parties at Chrome SF.

Summary of Key Responsibilities:

  • Develop and oversee retail channel strategy and goals, from both a P&L and Brand perspective. Establish plans to achieve these strategies and goals to monitor progress.
  • In partnership with the Retail Operations Manager, develop retail processes that allow for predictable, scalable and profitable growth.
  • Ensure a consistent, high-quality store experience for our customers.
  • Effectively communicate to HUB Management and staff on retail priorities and objectives through regular meetings, conference calls, etc.
  • In partnership with the Retail Operations Manager, drive results through effective coaching and development of HUB Management teams.
  • Oversee succession planning across all stores and work to establish and maintain a strong bench of talent.
  • Establish and oversee yearly budgets for existing store and new-store build outs. Partner with store teams to achieve financial and operational goals.
  • Develop seasonal / regional assortment strategies that leverage Chrome’s key stories and differentiate Chrome in the marketplace.
  • Assort the line, flow product and set pricing strategies to maximize efficiency and profitability
  • Oversee the development of retail inventory strategies and store-specific distribution plans to maximize store and item productivity.
  • Cultivate an environment that is entrepreneurial and opportunistic, promotes teamwork, takes ownership and displays a sense of urgency.
  • Summary of Experience and Qualifications:

  • Bachelor’s degree or equivalent work experience in Retail or Retail Operations.
  • 10+ years of multi-channel retail experience and proven ability to drive sales in a remote, multi-store, fast-paced, high-growth, dynamic environment.
  • Direct experience managing store operations to successful attainment of assigned business goals while meeting customer service, product sales and growth objectives.
  • Demonstrated experience in developing and completing successful financial and business plans for achieving sales and service goals.
  • Proven record of recruiting, coaching, mentoring and developing a strong team with bench strength.
  • Strong analytic ability and understanding of P&L, Retail Math, Retail Operations.
  • Exceptional interpersonal and communication skills and the ability to develop solid relationship at all levels in the company with all departments.
  • Please email: work [at] chromeindustries.com to apply with resume and cover letter.



    Graphic Designer

    Location: San Francisco, CA

    About us

    Since 1995 Chrome Industries has led the industry making useful, durable products for people who ride, work and live in the city. Rooted in urban bike culture, we’re committed to building bags, apparel and footwear that work in demanding urban conditions. Our headquarters is located in San Francisco, CA, and we have retail shops in San Francisco, Chicago, Portland and New York. We offer a creative, team-oriented work culture with deep connections to the cities in which we live.

    The Graphic Designer will assist the Sr. Graphic Designer with the design and execution of a range of printed and digital materials. The Graphic Designer works under the direction of the Sr. Graphic Designer and Sr. Marketing Manager and also collaborates closely with other Marketing, Sales and Product team members. The successful candidate will have excellent communication skills, production experience, and proficiency in operating Mac software applications (Adobe CS6 Illustrator, InDesign, Photoshop, Lightroom and After Effects). Experience in Power Point, Word and Excel a plus. BFA in graphic design preferred.

    Specific responsibilities will include:

  • Executing the design of print collateral for Marketing and Sales teams including catalogs, flyers, print ads, sell sheets, in-store signage & displays, tradeshow signage, etc.
  • Producing and maintaining website images and ad banners--must be able to clip out and color mask product photography for website.
  • Assisting in concept development and creative solutions that meet Chrome’s brand identity across print, web, digital media, promotional materials, product packaging, product hangtags and in-store and event signage.
  • Refining and maintaining design archives on our company server and FTP site.
  • Responding to general daily requests—such as locating and resizing images—in a timely manner.
  • Gathering pricing and preparing files for print.
  • Working with print production vendors to assist with delivery of final materials.
  • Joining the Marketing team for meetings and special events.
  • Completing special projects as assigned.
  • Specific Skill Requirements

  • High proficiency in CS5 InDesign, Photoshop, Illustrator, Lightroom and After Effects for the Mac platform a MUST.
  • Experience in PowerPoint, Word and Excel a plus.
  • Studio photography experience a plus.
  • Product styling and studio post-production work/experience.
  • 1-3 years professional experience.
  • Outstanding graphic design, layout and production management skills.
  • Excellent organizational skills with particular attention to detail.
  • Willingness to tackle projects in a variety of media.
  • Illustrative skills a plus./li>
  • Ability to be proactive and work independently.
  • Ability to work within established design and identity guidelines.
  • Ability to work on multiple projects simultaneously in a fast-paced environment with tight deadlines.
  • Excellent verbal and written communication skills.
  • Knowledge of pre-press and printing a plus.
  • Ability to prioritize and project manage.
  • Creativity and flexibility: the ability to create a variety of quality design options and effectively alter them to fit department needs and desires.
  • The desire to be part of a team and the ability to be an effective and productive collaborator.
  • Apply via email: work@chromeindustries.com

    Qualified candidates should send their resume, cover letter, and portfolio (link or PDF samples) to the above email address.