WORK AT CHROME
We're looking for people with passion. Those who want to make a difference. If you're just looking for a job, Chrome is not the place for you.
Available positions:→ Customer Care Specialist
Apply via email: email@example.com
Qualified candidates should send their resume, cover letter, and portfolio (link or PDF samples) to the above email address.
Customer Care Specialist
Location: San Francisco, CA
Since 1995 Chrome Industries has led the industry making useful, durable products for people who ride, work and live in the city. Rooted in urban bike culture, we’re committed to building bags, apparel and footwear that work in demanding urban conditions. Our headquarters is located in San Francisco, CA, and we have retail shops in San Francisco, Chicago, Portland and New York. We offer a creative, team-oriented work culture with deep connections to the cities in which we live.
The Customer Care Specialist plays a vital role in the Chrome world. You inspire people to live the city. You embody Chrome’s core values and love the brand and its offerings in bombproof bags, apparel and footwear.
As a main point of contact and “voice of the brand” it is the specialist’s responsibility for handling all inbound customer service inquiries from our web site customers — including phone calls, email, online chat and more.
The Customer Service Specialist will also be expected to provide feedback regarding key customer issues and concerns that could help improve the business and our overall level of service.
The Customer Service Specialist reports directly to the Chrome Industries Director of eCommerce.
Day-to-Day Responsibilities include:
Your Professional Profile:
Please email: work [at] chromeindustries.com to apply with resume and cover letter.