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  • What is your returns policy?

    You can return any product you receive from Chrome within 30 days of receipt, as long as the item is unused and unwashed. For more details, see the Returns & Exchanges section of our Shipping Overview.

  • I do not like the product I ordered, what can I do?

    If the product is new and unused you can return it to us for a refund within 30 days of receipt. Check out our Returns & Exchanges section to start the process.

  • How do I return a product?

    You can return any product you receive from Chrome within 30 days of receipt, as long as the item is unused and unwashed. For more details, see the Returns & Exchanges section of our Shipping Overview.

  • I want to return a product, but I don’t have the original packaging?

    You can always send the products back to Chrome in another package but please pack securely and follow the instructions in the Returns & Exchanges section of our Shipping Overview.

  • How do I exchange for a different size or color exchange?

    Unfortunately, because we offer free ground shipping on all US orders, Chrome can’t accept exchanges. Instead of an exchange, please return your existing item and place a new order on our website. You’ll get your new gear faster and have a better chance of the product you want being in-stock!